Lyon Computer Solutions - Keytools Mobile

The Challenge:

Becker Realty Estate agents call on potential clients with varying requirements for the particular home they are looking for.

On visiting the client the agent establishes the value/budget the client has available, the size (incl. number of rooms, bathrooms, garages, dining rooms entertainment areas etc), the style and the particular area the client would prefer to live in. On collection of all the information the agent would then manually go through the listing sheets of the properties and establish which properties match the client’s criteria.

An agent on visiting a property that is to be marketed for sale or rental records a description of the house i.e. the number of bedrooms and bathrooms etc, style of the house, general condition, size and value of rental or sale. All the information is captured manually onto a listing sheet which is then recaptured into a backend data base usually by the agent who listed the property (somebody who should be on the road selling!) or the listing sheet is photocopied and distributed manually for fellow agents to update their own files of listing sheets.

The Solution:

Using Integr8or and Mobile Agent on Sony Ericsson P800/900 Smart Phones the agent is able to electronically capture all information on new property listings and upload the information directly into the back end databases remotely. The information is captured once i.e. no longer a need for someone else to recapture the data into the backend databases realizing an immediate saving in time and therefore money. The newly listed property is then immediately available to fellow agents who have access to the system. Where as previously this newly listed property would only have been available once the information had been data captured or the listing sheet photocopied, distributed and filed by their fellow agents. As properties are sold or become unavailable this information can then be immediately made available to fellow agents preventing the potentially embarrassing situation of showing a property to a client that is no longer on the market.

On an agent seeing a potential new client all the relevant details in terms of client requirements for a property are collected on the handheld device. From the device the device the agent electronically requests a list of properties matching the requirements. This immediately saves time and gives a professional presentation by not having to page through files of listing sheets that may potentially be inaccurate.

All data is transferred using the GPRS network to back end databases being hosted by Key2ID. Becker Realty have the ability to Add, Edit and Delete records in the database via the Graphical User Interface (GUI) over the internet.

The Benefits:

The turn around time for the capture and dissemination of information on new and current listings is unsurpassed. The speed at which information on all listed properties is made available gives almost immediate returns in time saving and professional presentation. The solution allows for one point of responsibility, more streamlined business processes with the benefits of more productive agents and better data integrity.

Conclusion:

A mobile solution providing a more streamlined, simple and accurate business process adding value to the field and administration staff activities of Becker Realty.

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